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Information Health Network's software support is free the first six months following purchase. Thereafter, the purchaser may choose to continue software support at a cost of 10% of the list price of each module purchased. This is to be paid prior to the support expiration date.
The benefits of software support are readily available answers to questions related to software operations. More importantly, the purchaser of software support receives the benefit of program enhancements. Every quality software program, and this is one, is continually improved - both from the medical and computer science perspective.
Software support is available via a toll free number.
Support will be limited to questions or problems directly related to our software. If we determine that a problem is related to the hardware, we will direct you to your hardware vendor. Of necessity, we will determine the validity of each question. We cannot be responsible for basic computer instruction over the telephone.
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